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Designing Interactions (Mit Press) Hardcover – October 1, 2007

4.4 4.4 out of 5 stars 87 ratings

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A pioneer in interaction design tells the stories of designers who changed the way people use everyday things in the digital era, interviewing the founders of Google, the creator of The Sims, the inventors and developers of the mouse and the desktop, and many others.

Digital technology has changed the way we interact with everything from the games we play to the tools we use at work. Designers of digital technology products no longer regard their job as designing a physical object—beautiful or utilitarian—but as designing our interactions with it. In Designing Interactions, award-winning designer Bill Moggridge introduces us to forty influential designers who have shaped our interaction with technology. Moggridge, designer of the first laptop computer (the GRiD Compass, 1981) and a founder of the design firm IDEO, tells us these stories from an industry insider's viewpoint, tracing the evolution of ideas from inspiration to outcome. The innovators he interviews—including Will Wright, creator of The Sims, Larry Page and Sergey Brin, the founders of Google, and Doug Engelbart, Bill Atkinson, and others involved in the invention and development of the mouse and the desktop—have been instrumental in making a difference in the design of interactions. Their stories chart the history of entrepreneurial design development for technology.

Moggridge and his interviewees discuss such questions as why a personal computer has a window in a desktop, what made Palm's handheld organizers so successful, what turns a game into a hobby, why Google is the search engine of choice, and why 30 million people in Japan choose the i-mode service for their cell phones. And Moggridge tells the story of his own design process and explains the focus on people and prototypes that has been successful at IDEO—how the needs and desires of people can inspire innovative designs and how prototyping methods are evolving for the design of digital technology.

Designing Interactions is illustrated with more than 700 images, with color throughout. Accompanying the book is a DVD that contains segments from all the interviews intercut with examples of the interactions under discussion.

Interviews with:
Bill Atkinson, Durrell Bishop, Brendan Boyle, Dennis Boyle, Paul Bradley, Duane Bray, Sergey Brin, Stu Card, Gillian Crampton Smith, Chris Downs, Tony Dunne, John Ellenby, Doug Englebart, Jane Fulton Suri, Bill Gaver, Bing Gordon, Rob Haitani, Jeff Hawkins, Matt Hunter, Hiroshi Ishii, Bert Keely, David Kelley, Rikako Kojima, Brenda Laurel, David Liddle, Lavrans Løvlie, John Maeda, Paul Mercer, Tim Mott, Joy Mountford, Takeshi Natsuno, Larry Page, Mark Podlaseck, Fiona Raby, Cordell Ratzlaff, Ben Reason, Jun Rekimoto, Steve Rogers, Fran Samalionis, Larry Tesler, Bill Verplank, Terry Winograd, Will Wright

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Editorial Reviews

Review

All in all, I cannot recommend this book too highly: it is fascinating, stimulating and illuminating.—Professor Tom Wilson, Information Research

During the past forty years, interaction designers have powerfully transformed the daily lives of billions. Designing Interactions is a deeply knowing, intimate portrayal of these people: who they are, how they think, and precisely what they do. If you live or work with computers or cell phones—and who among us has any choice about that?—then you owe it to yourself to read this. A labor of love that was years in the making, this classic has no rival in its field.

Bruce Sterling, author of Shaping Things

Designing Interactions offers multiple interfaces in its own right. It's not just a well-designed, nicely indexed book, with a heft that strains the tendons (the back of my review copy cracked after only a few hours of gentle use), but also an enclosed DVD with interviews, and a website (designinginteractions.com) that includes a weekly downloadable chapter. There's an inherent lesson in this arrangement, which is the value of choice. The very randomness of Moggridge's archive shows the truest quality of good interaction design: personality.

I.D. Magazine

This is one hell of a book...Part history lesson, part computer science thesis, part design education, part personal design philosophy, it is fascinating, inspirational, occasionally baffling, and often hilarious.

Helen Walters, BusinessWeek.com

About the Author

The award-winning designer Bill Moggridge, pioneer in interaction design and integrating human factors disciplines into design practice, was Director of the Cooper-Hewitt National Design Museum in New York City and a founder of IDEO, the famous innovation and design firm.

Product details

  • Publisher ‏ : ‎ The MIT Press; 1st edition (October 1, 2007)
  • Language ‏ : ‎ English
  • Hardcover ‏ : ‎ 766 pages
  • ISBN-10 ‏ : ‎ 0262134748
  • ISBN-13 ‏ : ‎ 978-0262134743
  • Item Weight ‏ : ‎ 3.85 pounds
  • Dimensions ‏ : ‎ 8.19 x 1.44 x 9.31 inches
  • Customer Reviews:
    4.4 4.4 out of 5 stars 87 ratings

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4.4 out of 5 stars
87 global ratings

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Customers say

Customers find the book readable and well-written. They appreciate the beautiful illustrations and content that provides useful information and inspiration. The book is described as an outstanding read about the history of interaction and product design by heavyweights in the digital industry.

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11 customers mention "Readability"9 positive2 negative

Customers find the book easy to read and well-written. They appreciate the clear layout and images throughout the book. The content is illustrated effectively, making it a valuable resource for designers and usability professionals.

"...social network -- producing everything in the book himself, writing all the words, doing all the interviews with 40 or so designers and innovators..." Read more

"...The content is very approachable and readable, almost like a coffee table book to introduce the power and effect of great user experience and..." Read more

"This is a good textbook, but there is an issue that readers might want to be aware of...." Read more

"...The layout is clear and easy to read. The content covers historical trends related to current ones. Bill Moggridge passes away in 2012...." Read more

7 customers mention "Content"7 positive0 negative

Customers find the book's content useful and inspiring. They describe it as an insightful read about the history of interaction and product design. The content is readable and covers historical trends that are relevant to current ones.

"...Interactions only costs $26.37 on Amazon -- and it has more useful information and inspiration than any 10 other books you are likely to buy that..." Read more

"It's a great volume at a great price. The content is very approachable and readable, almost like a coffee table book to introduce the power and..." Read more

"...Personally, I find it educational to look at the concepts presented in this book and consider how designs have evolved over time since it was..." Read more

"...a usability and design professional I found this book to be a good read on perspective, and to read the techniques and methods used to develop new..." Read more

Top reviews from the United States

  • Reviewed in the United States on October 29, 2006
    I made the mistake of opening the Amazon box yesterday. It contained Bill Moggridge's brand new 766 page book Designing Interactions. I have several talks to prepare and a bunch of other stuff to do, but I forgot all about them once I started reading the book. Bill has been at ground zero of the design thinking movement for 30+ years, starting has own industrial engineering firm years and then joined David Kelley, Mike Nuttall to form IDEO, as what was then the first full service design firm, and has now broadened to become an innovation firm that helps companies develop innovative products, processes, customer experiences and organizational designs. I've known Bill for about a decade and have always been touched by both his grace and brilliance, and range of skills -- and they are all on display in this beautiful book. Bill is perhaps best known as the designer of the Grid, the first laptop computer in 1981, but that is just one of the many, many designs he has contributed to.

    This book --using interviews with many of the most influential and important people and their stories in the product design and innovation world over the past 30 years or so -- demonstrates what design thinking is and how great people do it. Read it, studying it, talk about it. I've read a lot of books on creativity and design, I've try to study it, teach it, apply it myself, but while there is a lot of good stuff out there, this is the masterpiece, the top of the pops.

    If you are going to read one book on how to do creative work in the real world, this is it. The 700 images, the stories, the writing are all relentlessly beautiful and instructive.

    Not only that, the process that Bill used to create the book also is an example of the design thinking and action at its best -- the process and the product demonstrate why Bill is known as one of the most skilled designers in the world (and I mean both technically and socially skilled). I had heard about the book a bit from Bill, as I was amazed to hear that he was -- with help from key people at IDEO and his social network -- producing everything in the book himself, writing all the words, doing all the interviews with 40 or so designers and innovators who are the main focus of the book -- everyone from Doug Englebart (inventor of the computer mouse) to Google's Larry Page to Wil Wright (creator of the Sims), to designing the layout and cover, to using desktop publishing and video editing software to himself to bring it all together. In fact, I confess that although I have made it through the text, I haven't even looked at the DVD yet that is included with the book, and as I've implied, Bill also produced.

    In the name of full disclosure, I am an IDEO Fellow and have known and admired Bill for along time. But I know and admire lots of people who write books on creativity and innovation. This is the masterpiece in my view. This book is published by MIT Press -- which has had few of any books at the top of the best-seller list in its history -- and it is about 500 pages longer than most books that are slated to be hit sellers. But it deserves to be a best seller given the current clamoring for creativity and innovation throughout the world. Designing Interactions only costs $26.37 on Amazon -- and it has more useful information and inspiration than any 10 other books you are likely to buy that are vaguely related to the subject -- and they don't have a DVD.

    Now I have to go back to my other chores and resist the temptation to watch the DVD for another couple days. It is 100 minutes!

    P.S. Checkout the Designing Interactions Website -- you can see video clips from the DVD there and read a sample chapter. The URL is [...]
    47 people found this helpful
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  • Reviewed in the United States on February 23, 2007
    It's a great volume at a great price. The content is very approachable and readable, almost like a coffee table book to introduce the power and effect of great user experience and interaction design to non industry folk. Its a classic in the same league as books by Norman and by Papanek. The DVD shows that this book was well thought with the same craft as other Ideo products. I also recommend the book "Art of Innovation" which talks about Ideo specifically and the practices they use.
    6 people found this helpful
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  • Reviewed in the United States on January 19, 2016
    This is a good textbook, but there is an issue that readers might want to be aware of. The book I purchased was published in 2007, but the most of the examples detailed in the book are of products/software older than that. Really that isn't an issue as the focus of this textbook is on functionality and human interaction. I only mention that because some people might dismiss this book as being outdated because of those older examples - it's not. Even given that the book was published nearly ten years ago the basic underlying fundamentals discussed in the book are still valid today. So try to overlook the historic feel of the examples and pay more attention to the content instead. Personally, I find it educational to look at the concepts presented in this book and consider how designs have evolved over time since it was published. It would be nice to see an updated edition covering the changes in design since 2007 to the present.

    The book comes with a video DVD that has several videos associated with a number of the different chapters in the book. Most of these are video interviews of people who have had some role in shaping the functionality of hardware/software back-in-the-day. Again, since this book was published nearly ten years ago these are more of historic value.

    I'm happy with my purchase and think this textbook would be of value for anyone interested in interactive design theory.
    5 people found this helpful
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  • Reviewed in the United States on September 8, 2008
    Outstanding read about the history of how some of the things we use daily were conceptualized and designed.

    Moggridge interviews some of the coolest and relevant inventors of the modern (technology) era.

    The book hit a dry spell toward the end but finished strong.

    As a usability and design professional I found this book to be a good read on perspective, and to read the techniques and methods used to develop new things.
    2 people found this helpful
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  • Reviewed in the United States on September 5, 2013
    The book and included DVD arrived quickly and in excellent condition. The pages are not torn or bent, there is no writing in the margins or highlighting throughout the book, and the DVD has not been used. The price of the book and postage were more than reasonable. Based on this experience I would highly recommend this seller.

Top reviews from other countries

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  • Felipe
    5.0 out of 5 stars Great book!
    Reviewed in the United Kingdom on April 21, 2021
    Recommend to anybody who wants to learn about interaction design history.
  • SHANAVAS M S
    5.0 out of 5 stars Good Sullpier
    Reviewed in India on March 24, 2019
    Book and CD came in good condition. Its a wonderful read for IxD
  • Sirus Azadi
    5.0 out of 5 stars Get the insdie scoop on some of the biggest game changing interaction designs
    Reviewed in Canada on December 19, 2015
    Incredible reference book on the topic of interaction design. The interviews and the insights the interviewees provide on some of the ground breaking designs is so inspirational.
  • Cliente Amazon
    5.0 out of 5 stars Un libro gradevole
    Reviewed in Italy on September 10, 2016
    Lo sto ancora leggendo e sembra legato all'esperienza personale di Bill Moggridge. L'autore racconta momenti e personaggi legati allo sviluppo dell'interaction design. Sembra più un libro scorrevole e gradevole da leggere piuttosto che un manuale tecnico sull'interaction design.Una lettura utile e interessante, per gli appassionati del campo.
  • Bernd Schroeder
    5.0 out of 5 stars Wollte ich schon immer haben
    Reviewed in Germany on March 18, 2013
    Standard quasi für Designer. Informativ gute Inhalte auch die Videos. Schade das Bill m schon so früh verstorben ist. Sein Team hat Designgeschichte geschriben